Support
Contact
Write to support@routn.app and tell us what happened and which iPhone and iOS version you use.
What you need
An iPhone with iOS 17.0 or later, and a kettlebell for the strength sessions.
ROUTN CLUB subscription
ROUTN CLUB subscriptions are managed through your Apple account.
To change or cancel a subscription, open the Settings app on your iPhone, tap your name, then Subscriptions. You can open the same screen from the settings inside ROUTN.
If you bought ROUTN CLUB before and it is not active, use Restore Purchases in the app.
For App Store billing or refund matters handled by Apple, use Apple’s App Store support options.
Location and Coffee Run
Coffee Run needs your location to find cafés and build a route. If it cannot find you, open the Settings app, then Privacy & Security, Location Services, ROUTN, and choose While Using the App.
Apple Health
Apple Health is optional. ROUTN reads Steps, Active Energy, Heart Rate and Workouts, and writes nothing. To change access, open the Health app, tap your profile picture, then Apps, then ROUTN.
Your data
ROUTN has no account and no cloud sync of its own. Your plan and your history are stored on your iPhone. If you delete the app, that data is removed from your device.